Guarantee

 

Our 2 Year Guarantee

From 2 Years from the date of purchase at Doggy Boredom Busters you are entitled to have goods repaired, replaced or refunded for defects in materials, workmanship and function on all main parts of Doggy Boredom Busters A-Frames, Stair Walk and Ramp Walks. 

This guarantee does not cover normal wear and tear, cuts or scratches, or damage caused by impacts or accidents. This guarantee does not apply if the products have been immersed fully in water. 

In the first instance contact support@doggyboredombusters.com.au.  

Doggy Boredom Busters will examine the product to determine if the issue is covered under this guarantee. Doggy Boredom Busters will then, at its choice, either repair the defective product or replace it with the same or a comparable product. 

Doggy Boredom Busters incurs costs, provided that the product is accessible for repair without Doggy Boredom Busters incurring additional expenditure to gain access. This will not apply in cases where repair work has not been authorised by Doggy Boredom Busters. Any defective parts removed in the course of repair works will become the property of Doggy Boredom Busters. If the item is no longer sold by Doggy Boredom BustersDoggy Boredom Busters will provide an appropriate replacement.  Doggy Boredom Busters will decide at its discretion, what will constitute an appropriate replacement.

The benefits provided by the guarantees on this page are in addition to other rights and remedies available to you as a consumer under Australian Consumer Law.