30 Day Return & Delivery Guarantee

You can return and receive a refund for 30 days from when you receive your purchase for every product we sell!

If you receive a product that was bought and paid for on our site you can return it to us for any reason for a refund or replacement.

The item must be unused and in the same condition that you received it. Please return the item in the original or postage packaging.  The cost of return postage is paid by the customer.

Please consider using a trackable shipping service or purchasing shipping insurance when returning goods. Doggy Boredom Busters returns is based in Australia.

Delivery Guarantee

If for any reason your parcel is not delivered to your door within 60 days from ordering we will refund your order in full.  Once delivered you will also receive your order for free.

Please contact us in the first instance if you have a problem with your order at support@doggyboredombusters.com.au

1 Year Guarantee on Dog Playground Equipment 

From 1 Year from the date of purchase at Doggy Boredom Busters you are entitled to have goods repaired, replaced or refunded for defects in materials, workmanship and function on all main parts of Doggy Boredom Busters A-Frames, Stair Walk and Ramp Walks. 

This guarantee does not cover normal wear and tear, cuts or scratches, or damage caused by impacts or accidents or if the products have been immersed fully in water. 

In the first instance contact support@doggyboredombusters.com.au.  

Doggy Boredom Busters will examine the product to determine if the issue is covered under this guarantee. Doggy Boredom Busters will then, at its choice, either repair the defective product or replace it with the same or a comparable product. 

The benefits provided by the guarantees on this page are in addition to other rights and remedies available to you as a consumer under Australian Consumer Law.